Selecting validation rules in the ‘Settings’ step of file mapping can sometimes be tricky. Depending on the fields you are mapping in your source file, there are a number of combinations you can select.
To help guide you through this step, here are a few use-cases based on your incoming mapped fields. Additionally, your Audience Services team is well-versed in these validation rules and can offer insight if necessary.
Name, Email & Address
Customer Matching-Lookup – Name + Email
Customer Matching-Lookup – Name + Address
Exact Email Match
Fail Too Many Matches (optional, but nice to use in order to prevent the system from ‘guessing’ if it finds multiple email addresses that match exactly)
Invalid Email Address Format
Hold Junk Names
Auto Cleanup
Vulgarity
Name & Email
Customer Matching-Lookup – Name + Email
Exact Email Match
Fail Too Many Matches (optional, but nice to use in order to prevent the system from ‘guessing’ if it finds multiple email addresses that match exactly)
Invalid Email Address Format
Hold Junk Names
Auto Cleanup
Vulgarity
Email Only
Exact Email Match
Fail Too Many Matches (optional, but nice to use in order to prevent the system from ‘guessing’ if it finds multiple email addresses that match exactly)
‘Reject New Customer’ OR ‘Process Non Match as Add’ (depending on what you want to do with the records that didn’t match)
Invalid Email Address Format
Vulgarity
External IDs
Customer Id must already Exist (choose this if you want to match to existing records. Any Id that doesn’t match will be rejected automatically)
Customer Id Fill Test (optional)
Incoming Name Matches Existing Customer Id (optional)
Auto Cleanup
Invalid Email Address Format (if email address is present in the file)
Vulgarity
Hold Junk Names (if name fields are present)
Adding/Rejecting New Records
Reject New Customer – Use when you don’t want to add any new records to the database. Ideal if you’re trying to match your file and the ‘mismatched’ options should already exist. If no match is found using the selected matching rules the record will be added as new unless the Reject New Customer option is checked.
Process Non-Match as Add – Use when you want to create new records based on the ‘leftover’ contacts once matching has taken place.
For a full write-up of all available validation rules, check out our Validation Rules article.
Table of Contents
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.