Email – Request a New Deployment Type
If you are launching a new email product and need a corresponding deployment type added to the Omeda Platform, simply follow these 2 steps below:
Download and fill out the Email Product Set-up Template: Request-NEW-Email-Products_TEMPLATE_Feb_2021.xlsx
Submit a support request as type Email Builder>New Email Products. Attach the completed template to the request and indicate which Omeda Profile(s) the new Product should be added to.
For assistance in completing the template, please refer to the Glossary Table below. If you have additional questions, please include them in the support request.
Template Header | What is it for? | Details | Example |
|---|---|---|---|
Deployment Type (50 Character Limit) | The INTERNAL Email Name | We recommend that you chose a name that allows you to easily identity the name in reports and queries. You can use abbreviated descriptors for Brand (e.g. ABC Brand) and Email Type (e.g. Newsletter = NL), to name your deployment Type. NOTE: If requesting a new deployment type for a Digital Edition, you must note if it is audited or non-audited. | ABC-NL-My Weekly |
Product Name (50 Character Limit) | The INTERNAL Product Name | You can chose the same name as deployment type. If not, we recommend that you chose a name that allows you to easily identify the product in reports and queries. You can use abbreviated descriptors for Brand and Email Type. | ABC-NL-My Weekly |
Alternate ID | For INTERNAL Use: | Please leave this field BLANK | |
Product Type | Email Product Type | Select the applicable Product Type: Newsletter = Actively subscribed products like Daily or Weekly Newsletters, Deployment Type = All other Email products, e.g. Promotional Emails, Event Marketing, Surveys, etc. | Newsletter |
External Name | The EXTERNAL Email Name | This is the name your subcribers will see on the Unsubscribe confirmation page. This is easily changeable via Email Builder -> Tools -> Opt-out Settings | ABC Brand – My Weekly Newsletter |
Domain | Domain for this Deployment Type | Please tell us which of your domains this deployment type should send from. If you require a new domain, please state NEW-[DOMAIN NAME]. You will need to enter an additional JIRA ticket with the domain request information. | |
Designation | The Email Designation | Select the Type of the Deployment from the Dropdown. You will be able to segment reports by their Designation. | Newsletter, |
From_name | The “Friendly” From Name | Please tell us the “friendly” name you would like the recipient to see when receiving your email. This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down. | ABC Brand Editors |
Mailbox | The Name before the @-sign | Please provide the NAME that you want to appear before the @-sign in the From Email. This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down. | |
Reply_to_email | The Reply-to Email (OPTIONAL) | Please provide a “Reply-To” email if you want a reply to your email product to go to a specified address. You can also chose a do-not-reply@mydomain.com if replies aren’t monitored, or leave this blank if you prefer all responses to be dropped. This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down. | |
Frequency | The Email Frequency | How often do you plan on sending this email? Daily, weekly, monthly, intermittently, etc. | Daily, |
Volume | The List Size | How large will the your send list be? Please provide the approx. record count for each send. | 15,000 |
Add to Profile(s) | Audience Builder | New products are added to the master profile in Audience Builder. If the database has additional Profiles, indicate which (if any) the new product should be added to. |
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