Subscription Lookup By Customer Id

Summary

This service returns all available subscription information stored for a given Customer Id and optional Product Id. Note, this includes both current subscription and deactivated subscriptions (see below to determine the differences).

Note

This service only returns Product types that create a Subscription. Currently only Magazine (productType=1) and Newsletter (productType=2) type products create Customer Subscriptions
Use the OptLookup API for opt in/out status for Email Deployment type products (productType=5).

General Technical Requirements

The following technical requirements apply to all requests for this API.

Base Resource URI

CODE

Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/subscription/*
Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/subscription/product/{productId}/*

CODE

Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/subscription/*
Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/subscription/product/{productId}/*

brandAbbreviationis the abbreviation for the brandcustomerIdis the internal customer id (encrypted customer id may also be used)productId (optional)is the product id

HTTP Headers

The HTTP header must contain the following elements:x-omeda-appid a unique id provided to you by Omeda to access your data. The request will fail without a valid id.content-typea content type supported by this resource. See Supported Content Types for more details. If omitted, the default content type is application/json.

Content Type

The content type is application/json.JSONapplication/json

JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.

Supported HTTP Methods

There is one HTTP method supported:GETSee W3C’s GET specs for details.

Lookup Subscriptions By Customer Id

Retrieves a record containing all demographic information about the customer.

Field Definition

The following tables describe the hierarchical data elements.

In addition to the below elements, a SubmissionId element will also be returned with all responses. This is a unique identifier for the web services response. It can be used to cross-reference the response in Omeda’s database.

Subscriptions Elements

Element Name	Description
Customer	Element containing an http reference to the owning customer resource.
Subscription	each Subscription element contains all subscription information.

Subscription Elements

Element Name	Optional?	Data Type	Description
Id	no	integer	unique subscription identifier
ProductId	no	integer	Explicit Omeda product id for the product being requested. Only Magazines (productType=1) and Newsletters (productType=2) will be returned via this API. Use the OptLookup API for Email Deployment updates (productType=5).
RequestedVersion	no	String	“P” for print, “D” for digital, “B” for both
RequestedVersionCode	no	String	“P” for print, “D” for digital, “B” for both
ActualVersionCode	no	String	“P” for print, “D” for digital, “B” for both
Quantity	yes	integer	the number of subscriptions requested
DataLockCode	yes	Integer	0 = standard / not locked, 1 = locked (subscription cannot be updated while locked)
Receive	no	short (boolean)	0 = subscription not received, 1 = subscription received NOTE: this is the primary way of determining whether a customer is or is not CURRRENTLY receiving a product. Customers actively receiving the product currently will have a ‘1’. Someone who is no longer currently receiving the product (but has in the past) will have a ‘0’.
MarketingClassId	yes	String	Indicates whether the subscription is active, controlled, paid, killed etc. This is related to the Marketing Class Description.
MarketingClassDescription	yes	String	Marketing Class description.
DeploymentTypes	yes	array	each DeploymentType element contains all deployment type and opt-in/opt-out information.
ShippingAddressId	yes	Integer	Internal ID of the postal address associated with this subscription.
BillingAddressId	yes	Integer	Internal ID of the billing address associated with this subscription.
BillingName	yes	String	Name on the credit card associated with this subscription.
EmailAddressId	yes	Integer	Internal ID of the email address associated with this subscription.
ChangedDate	no	Date	Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34.
Relationships	yes	Integer	Each Relationship element contains the ID and Product Id associated to the complimentary products that were included with the subscription as part of a promotion or default offering.
PaymentStatus	yes	Integer	Payment status of the subscription, if it is a PAID subscription. This element will be omitted from response if there is no payment status associated with the subscription. Payment Status Codes
CreditBalance	yes	Decimal	Amount, in USD, of remaining balance the subscriber owes for the subscription. Field will be omitted from response if there is no credit balance associated with the subscription.
Amount	yes	Decimal	Amount, in USD, the subscriber paid for the subscription. Field will be omitted from response if there is no amount associated with the subscription.
LastPaymentDate	yes	Date	Returns the date of the most recent payment that was received for a subscription.
LastPaymentAmount	yes	Decimal	Returns amount in USD of the most recent payment for a subscription.
LastIssueEarnedDescription	yes	String	Short description of the issue. This is sometimes represented as a short date, sometimes as a number. Field will be omitted from response if there is no issue description associated with the subscription.
LastIssueEarnedDate	yes	Date	Last issue date.
FirstIssueEarnedDescription	yes	String	Short description of the issue. This is sometimes represented as a short date, sometimes as a number. Field will be omitted from response if there is no issue description associated with the subscription.
FirstIssueEarnedDate	yes	Date	Date of the first issue.
Term	yes	Integer	Length of the subscription using the product’s unit of measure. Field will be omitted from response if there is no term associated with the subscription.
IssuesRemaining	yes	Integer	Projected number of issues remaining. Field will be omitted from response if there are no issues remaining associated with the subscription.
CopiesRemaining	yes	Integer	Projected number of copies remaining. Field will be omitted from response if there are no copies remaining associated with the subscription.
IssueExpirationDate	yes	Date	The projected expiration date for issue-based (print/digital) products. Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no projected expiration date associated with the subscription.
OrderDate	yes	Date	The date that the most recent order was entered for this subscription. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no order date associated with the subscription.
OriginalOrderDate	yes	Date	The date that the first order was entered for this subscription. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no order date associated with the subscription.
ExpirationDate	yes	Date	The expiration date for continuous-access (i.e. website, online access etc.) products. Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no expiration date associated with the subscription.
DeactivationDate	yes	Date	This date can be used to determine if a Paid subscription has been given extended temporary access. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no deactivation date associated with the subscription.
AutoRenewalCode	yes	int	The code for if the subscription is an Auto Renewal. Valid Values are : 0 = Not Auto Renewal, 5 = Auto Charge, 6 = Auto Bill Me on Invoice
NumberOfInstallments	yes	Integer	The number of installments on a Paid Subscription. Default is always 1, meaning the account is paid all at once. Anything greater that 1 is the number of expected payments.
InstallmentCode	yes	Integer	The type of Installment Billing Code. Valid Values: 1=Installment Bill Me, 2=Installment Auto Charge)
Voucher	no	string	this will only be returned if the product was paid for with a Voucher.
DonorId	no	Integer	The Omeda Customer Id of the Donor who purchased the this Subscription, this will only be returned if the subscription was a Gift Subscription
GiftMessage	no	String	The Gift Message if it was included at time of gift purchase, this will only be returned if the subscription was a Gift Subscription
GiftSentDate	no	Date	The Date the gift was sent, this will only be returned if the subscription was a Gift Subscription
VerificationDate	yes	Date	Verification Date of subscription.
VerificationAge	no	Integer	Verification Age of subscription. (1, 2, 3, or 4 years. 4 years indicates 4 or more.) 1 is returned if the verification date is in the future or less than 1 year from the audit issue. 4 is return if verification date is 4 or more years away from the audit issue.
Status	no	Integer	The Status represent the current state of the subscription (1 – Active, 2 – Pending, 3 – Expired, 4 – Cancelled, 5 – Graced, 6 – Standing Order)
SourceId	yes	Integer	SourceId represents the BPA Source (e.g. 23 = Personal direct request electronic [see DataSourceConstants.java])
ClientOrderId	no	String	Client transaction id for the order
RenewalCount	yes	Integer	Number of times a subscription has been renewed
PremiumCode	no	Integer	Premium code id
PremiumCodeDescription	no	String	Description of Premium code

DeploymentType Elements

Element Name	Optional?	Data Type	Description
Id	no	integer	unique deployment type identifier
In	no	integer	For this deployment type, 0 = opt-in absent, 1 = opt-in present
Out	no	integer	For this deployment type, 0 = opt-out absent, 1 = opt-out present

Relationship Elements

Element Name	Optional?	Data Type	Description
Id	no	integer	unique relationship identifier
Product Id	no	integer	internal id that identifies the complimentary product

Response

HTTP Response Codes

Status	Description
200 OK	The request has succeeded. See Example Response below.
403 Forbidden	Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid.
404 Not Found	Typically, this error occurs with a malformed URL or the resource that is searched for is not found.
500 Internal Server Error	In the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact your Omeda Account Representative if the issue continues.

Success

CODE

{
  "Customer":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/*",
  "Subscriptions":[
    {
      "Id":472517,
      "ProductId":7,
      "DataLockCode":0,
      "RequestedVersion":"P",
      "Quantity":1,
      "Receive":1,
      "ChangedDate": "2015-03-08 21:23:34",
      "ShippingAddressId" : 123673467,
      "EmailAddressId" : 22176763,
      "VerificationDate" : "2012-03-08",
      "VerificationAge" : 4,
      "DeploymentType":[
        {
          "Id":4502,
          "In":1,
          "Out":0
        }
      ]
    },
    {
      "Id":472518,
      "ProductId":8,
      "RequestedVersion":"D",
      "Quantity":1,
      "Receive":0,
      "ChangedDate": "2015-03-08 21:23:34",
      "ShippingAddressId" : 762347823,
      "EmailAddressId" : 780459255,
      "DeploymentType":[
        {
          "Id":4503,
          "In":0,
          "Out":1
        }
      ]
    }
  ]
  "SubmissionId" : "24B9BF6F-0677-462B-942A-D87EEBD10F77"
}

Sample response showing a paid magazine subscription, paid on order, that has 2 remaining issues and a credit balance of $24.00

CODE

{
  "Customer":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/*",
  "Subscription":
    {
      "Id" : 472517,
      "ProductId" : 7,
      "RequestedVersion" : "P",
      "Quantity" : 1,
      "DataLockCode" : 0,
      "Receive" : 1,
      "SubscriptionClass" : 2,
      "MarketingClassId" : 28114,
      "MarketingClassDescription" : "Active Non-Qualified",
      "ChangedDate" : "2012-09-28 21:23:34",
      "ShippingAddressId" : 123673467,
      "EmailAddressId" : 22176763,
      "PaymentStatus" : 2,
      "CreditBalance" : 24.00,
      "LastIssueEarnedDescription" : "2012-09",
      "LastIssueEarnedDate" : "2012-09-28 21:23:34",
      "IssuesRemaining" : 2,
      "CopiesRemaining" : 2,
      "IssueExpirationDate" : "2012-11-28 21:23:34",
      "VerificationDate" : "2012-03-07",
      "VerificationAge" : 4
    },
  "SubmissionId" : "24B9BF6F-0677-462B-942A-D87EEBD10F77"
}

Sample response showing an active controlled subscription.

CODE

{
  "Customer":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/*",
  "Subscription":
    {
      "Id":472517,
      "ProductId":7,
      "RequestedVersion":"P",
      "Quantity":1,
      "DataLockCode" : 0,
      "Receive":1,          
      "SubscriptionClass" : 1,
      "MarketingClassId" : 28114,
      "MarketingClassDescription" : "Active Controlled",
      "ChangedDate": "2012-09-28 21:23:34",
      "ShippingAddressId" : 123673467,
      "EmailAddressId" : 22176763,
      "PaymentStatus" : 7
    },
  "SubmissionId" : "24B9BF6F-0677-462B-942A-D87EEBD10F77"
}

Sample response showing a paid continuous website access subscription currently active. Note that this request contains an ExpirationDate field that refers to when the service to the subscription expires. Note also that there is an IssueExpirationDate field as well. Even though website access is thought of as continuous by the consumer, it is still earned financially on a periodic basis (i.e. earning takes place on “virtual issues”), and thus this information is also available. If you are trying to decide which field to use for allowing access to the website, use the ExpirationDate instead of IssueExpirationDate.

CODE

{
  "Customer":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/*",
  "Subscription":
    {
      "Id":472517,
      "ProductId":8,
      "RequestedVersion":"D",
      "Quantity":1,
      "DataLockCode" : 0,
      "Receive":1,          
      "SubscriptionClass" : 1,
      "MarketingClassId" : 28178,
      "MarketingClassDescription" : "Active",
      "ChangedDate": "2012-09-28 21:23:34",
      "ShippingAddressId" : 123673467,
      "EmailAddressId" : 22176763,
      "PaymentStatus" : 7,
      "CreditBalance" : 24.00,
      "LastIssueEarnedDescription" : "2012-09",
      "LastIssueEarnedDate" : "2012-09-28 21:23:34",
      "IssuesRemaining" : 2,
      "CopiesRemaining" : 2,
      "IssueExpirationDate" : "2012-11-28 21:23:34",
      "ExpirationDate" : "2012-12-01 00:00:00"
    },
  "SubmissionId" : "24B9BF6F-0677-462B-942A-D87EEBD10F77"
}

Failure

CODE

{
   "SubmissionId":"ec0c2ba6-13f4-4934-8efa-74c2ccb33f1d",
   "Errors":[
      {
         "Error":"No subscription found for customer 12345."
      }
   ]
}

Possible Error Messages

In the event of an error, an error response will be returned. Here are some of the possible responses you might receive.

CODE

No subscription found for customer {customerId}.
Could not find entry in classDefinitionMap for product {productId}.

Additional Information

Payment Status Codes

value	description	what it means
1	Paid on invoice.	Customer paid after being invoiced.
2	Paid with order.	Customer paid at the time of his order.
3	Credit.	Customer owes an outstanding balance on the subscription.
5	Grace.	Customer subscription is in grace.
6	Free.	Customer is being granted a free subscription, but isn’t necessarily qualified by the publisher.
7	Controlled.	Customer was selected by publisher to receive subscription for free.
8	Free Term.	Customer was granted a paid subscription at no cost. (free with expire date, formerly known as Comp)

Marketing Class Codes

value	Description	Considered Active?	applies to
1	Active. For controlled magazine products, 1 denotes Active Controlled.	yes	All product types.
2	Active Non-Qualified	yes	Only products with paid circulation.
3	Qualified Reserve	no	Only products with controlled circulation.
8	Soft controlled kills	no	Only products with controlled circulation.
9	Controlled kills	no	Only products with controlled circulation.
10	ACS kills (Address Correction Service)	no	Only products having subscription address delivery.
20	Expire suspends	no	Subscription based products having an expiration date.
21	Future starts	no	Subscription based products having an expiration date.
22	Postal suspends	no	Only products having subscription address delivery.
23	Credit Suspends	no	Subscription based paid products.
24	Requested Suspends	no	Any product type.
25	Kill/Refunds	no	Subscription based paid products.
50	Passalong	no	Any product type.

DeploymentType element – Explained

We have a table that stores the ProductId and DeploymentTypeId relationship. This is a 1-to-1 relationship, so you will only see one DeploymentType element under the DeploymentTypeselement. We query this table using “where ProductId={ProductId}.” We then query our OPT (Opt-In/Opt-Out) table to retrieve the presence of an Opt-In and of an Opt-Out.If no “IN” entries are returned then”In”:0If one or many “IN” entries are returned then”In”:1If no “OUT” entries are returned then”Out”:0If one or many “OUT” entries are returned then”Out”:1

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