Skip to main content
Skip table of contents

Subscription Lookup By Email

Summary

This service returns all subscription information stored for all customers with the given Email Address and optional Product Id. Note, this includes both current subscription and deactivated subscriptions (see below to determine the differences).

Note

  • This service only returns Product types that create a Subscription. Currently only Magazine (productType=1) and Newsletter (productType=2) type products create Customer Subscriptions

  • Use the OptLookup API for opt in/out status for Email Deployment type products (productType=5).

General Technical Requirements

The following technical requirements apply to all requests for this API.

Base Resource URI

The following lookup offers the ability to lookup Subscription Data based solely on the email address being present on the Active Customer (the email used in the search may not be directly associated to the subscription returned).

CODE
Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/*

Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/*

The ability to lookup Product specific Subscription Data based solely on the email address being present on the Active Customer (not necessarily to any product specifically).

CODE
Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/product/{productId}/*

Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/product/{productId}/*

The ability to lookup Product specific Subscription Data based on the email address being associated to the specified product for the Active Customer.

CODE
Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/product/{productId}/associated/*

Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/email/{emailAddress}/subscription/product/{productId}/associated/*

brandAbbreviationis the abbreviation for the brandemailAddressis the email address for which we are requesting customer informationproductIdis the product id

HTTP Headers

The HTTP header must contain the following elements:x-omeda-appida unique id provided to you by Omeda to access your data. The request will fail without a valid id.content-typea content type supported by this resource. See Supported Content Types for more details. If omitted, the default content type is application/json.

Content Type

The content type is application/json.JSONapplication/json

JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.

Supported HTTP Methods

There is one HTTP method supported:GETSee W3C’s GET specs for details.

Lookup Subscription By Customer and Product Id

Retrieves a record containing all subscription information for the customer and specific product.

Response Field Definition

The following tables describe the hierarchical data elements.

In addition to the below elements, a SubmissionId element will also be returned with all responses. This is a unique identifier for the web services response. It can be used to cross-reference the response in Omeda’s database.

Subscription Elements

Element Name

Description

Customers

each Customer element contains the customer’s specific data and the subscription information.

Customers Elements

Element Name

Description

OmedaCustomerId

the internal customer identifier

Subscriptions

each Subscription element contains all requested subscription information.

Url

a link reference to the customer data as a resource.

Subscription Elements

Element Name

Optional?

Data Type

Description

Id

no

integer

unique subscription identifier

ProductId

no

integer

Explicit Omeda product id for the product being requested. Only Magazines (productType=1) and Newsletters (productType=2) will be returned via this API. Use the OptLookup API for Email Deployment updates (productType=5).

RequestedVersion

no

String

“P” for print, “D” for digital, “B” for both

RequestedVersionCode

no

String

“P” for print, “D” for digital, “B” for both

ActualVersionCode

no

String

“P” for print, “D” for digital, “B” for both

Quantity

yes

integer

the number of subscriptions requested

DataLockCode

yes

Integer

0 = standard / not locked, 1 = locked (subscription cannot be updated while locked)

Receive

no

short (boolean)

0 = subscription not received, 1 = subscription received NOTE: this is the primary way of determining whether a customer is or is not CURRRENTLY receiving a product. Customers actively receiving the product currently will have a ‘1’. Someone who is no longer currently receiving the product (but has in the past) will have a ‘0’.

MarketingClassId

yes

String

Subscription class code – indicating whether the subscription is active, controlled, paid, killed etc. This is related to the Marketing Class Description. Generally the developer will want to use this class in preference to the Marketing Class ID field because these codes tend to be invariant across products. Marketing Class Codes

MarketingClassDescription

yes

String

Marketing Class description.

DeploymentTypes

yes

array

each DeploymentType element contains all deployment type and opt-in/opt-out information.

ShippingAddressId

yes

Integer

Internal ID of the postal address associated with this subscription.

BillingAddressId

yes

Integer

Internal ID of the billing address associated with this subscription.

BillingName

yes

String

Name on the credit card associated with this subscription.

EmailAddressId

yes

Integer

Internal ID of the email address associated with this subscription.

ChangedDate

no

Date

Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34.

Relationships

yes

Integer

Each Relationship element contains the ID and Product Id associated to the complimentary products that were included with the subscription as part of a promotion or default offering.

PaymentStatus

yes

Integer

Payment status of the subscription, if it is a PAID subscription. This element will be omitted from response if there is no payment status associated with the subscription. Payment Status Codes

CreditBalance

yes

Decimal

Amount, in USD, of remaining balance the subscriber owes for the subscription. Field will be omitted from response if there is no credit balance associated with the subscription.

Amount

yes

Decimal

Amount, in USD, the subscriber paid for the subscription. Field will be omitted from response if there is no amount associated with the subscription.

LastPaymentDate

yes

Date

Returns the date of the most recent payment that was received for a subscription.

LastPaymentAmount

yes

Decimal

Returns amount in USD of the most recent payment for a subscription.

LastIssueEarnedDescription

yes

String

Short description of the issue. This is sometimes represented as a short date, sometimes as a number. Field will be omitted from response if there is no issue description associated with the subscription.

LastIssueEarnedDate

yes

Date

Last issue date.

FirstIssueEarnedDescription

yes

String

Short description of the issue. This is sometimes represented as a short date, sometimes as a number. Field will be omitted from response if there is no issue description associated with the subscription.

FirstIssueEarnedDate

yes

Date

Date of the first issue.

Term

yes

Integer

Length of the subscription using the product’s unit of measure. Field will be omitted from response if there is no term associated with the subscription, or the subscription Status is not Active.

IssuesRemaining

yes

Integer

Projected number of issues remaining. Field will be omitted from response if there are no issues remaining associated with the subscription.

CopiesRemaining

yes

Integer

Projected number of copies remaining. Field will be omitted from response if there are no copies remaining associated with the subscription.

IssueExpirationDate

yes

Date

The projected expiration date for issue-based (print/digital) products. Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no projected expiration date associated with the subscription.

OrderDate

yes

Date

The date that the most recent order was entered for this subscription. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no order date associated with the subscription.

OriginalOrderDate

yes

Date

The date that the first order was entered for this subscription. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no order date associated with the subscription.
Coming Soon

ExpirationDate

yes

Date

The expiration date for continuous-access (i.e. website, online access etc.) products. Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no expiration date associated with the subscription.

DeactivationDate

yes

Date

This date can be used to determine if a Paid subscription has been given extended temporary access. The Date & time format: yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34. Field will be omitted from response if there is no deactivation date associated with the subscription.

AutoRenewalCode

yes

int

The code for if the subscription is an Auto Renewal. Valid Values are : 0 = Not Auto Renewal, 5 = Auto Charge, 6 = Auto Bill Me on Invoice

NumberOfInstallments

yes

Integer

The number of installments on a Paid Subscription. Default is always 1, meaning the account is paid all at once. Anything greater that 1 is the number of expected payments.

InstallmentCode

yes

Integer

The type of Installment Billing Code. Valid Values: 1=Installment Bill Me, 2=Installment Auto Charge)

Voucher

no

string

this will only be returned if the product was paid for with a Voucher.

DonorId

no

Integer

The Omeda Customer Id of the Donor who purchased the this Subscription, this will only be returned if the subscription was a Gift Subscription

GiftMessage

no

String

The Gift Message if it was included at time of gift purchase, this will only be returned if the subscription was a Gift Subscription

GiftSentDate

no

Date

The Date the gift was sent, this will only be returned if the subscription was a Gift Subscription

VerificationDate

yes

Date

Verification Date of subscription.

VerificationAge

no

Integer

Verification Age of subscription. (1, 2, 3, or 4 years. 4 years indicates 4 or more.) 1 is returned if the verification date is in the future or less than 1 year from the audit issue. 4 is return if verification date is 4 *or more* years away from the audit issue.

Status

no

Integer

The Status represent the current state of the subscription (1 – Active, 2 – Pending, 3 – Expired, 4 – Cancelled, 5 – Graced, 6 – Standing Order)

SourceId

yes

Integer

SourceId represents the BPA Source (e.g. 23 = Personal direct request electronic [see DataSourceConstants.java])

ClientOrderId

no

String

Client transaction id for the order

RenewalCount

yes

Integer

Number of times a subscription has been renewed

PremiumCode

no

Integer

Premium code id

PremiumCodeDescription

no

String

Description of Premium code

DeploymentType Elements

Element Name

Optional?

Data Type

Description

Id

no

integer

unique deployment type identifier

In

no

integer

For this deployment type, 0 = opt-in absent, 1 = opt-in present

Out

no

integer

For this deployment type, 0 = opt-out absent, 1 = opt-out present

Relationship Elements

Element Name

Optional?

Data Type

Description

Id

no

integer

unique relationship identifier

Product Id

no

integer

internal id that identifies the complimentary product

HTTP Response Codes

Status

Description

200 OK

The request has succeeded. See Example Response below.

403 Forbidden

Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid.

404 Not Found

Typically, this error occurs with a malformed URL or the resource that is searched for is not found.

500 Internal Server Error

In the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact your Omeda Account Representative if the issue continues.

Success

Sample response showing all subscriptions for various customers with the same email address (1 with subscriptions, 2 without any subscriptions).

CODE
{  
   "Customers":[  
      {  
         "Subscriptions":[  
            {  
               "VerificationDate":"2016-01-06",
               "VerificationAge" : 1,
               "RequestedVersion":"D",
               "PromoCode":"ptest",
               "SourceId":60,
               "ActualVersionCode":"D",
               "Quantity":1,
               "RequestedVersionCode":"D",
               "ProductId":1111,
               "MarketingClassDescription":"Active",
               "DeploymentType":[  
                  {  
                     "In":1,
                     "Id":9999,
                     "Out":0
                  }
               ],
               "ShippingAddressId":9991,
               "DataLockCode":0,
               "OrderDate":"2016-01-06 11:47:00.0",
               "EmailAddressId":8881,
               "MarketingClassId":"1",
               "Receive":1,
               "AutoRenewalCode":0,
               "Id":2221,
               "ChangedDate":"2016-01-06 11:47:24",
               "PaymentStatus":6
            },
            {  
               "VerificationDate":"2016-01-04",
               "VerificationAge" : 1,
               "PromoCode":"none",
               "IssueExpirationDate":"2017-12-01 00:00:00.0",
               "SourceId":12,
               "ActualVersionCode":"P",
               "RequestedVersionCode":"P",
               "CopiesRemaining":12,
               "ProductId":1234,
               "MarketingClassDescription":"Active Qualified",
               "NumberOfInstallments":1,
               "DataLockCode":0,
               "ChangedDate":"2016-01-06 11:44:40",
               "PaymentStatus":2,
               "Status":1,
               "RequestedVersion":"P",
               "BillingAddressId":88888888,
               "CreditBalance":"0.00",
               "Quantity":1,
               "ShippingAddressId":99999999,
               "OrderDate":"2016-01-04 13:56:00.0",
               "EmailAddressId":5555,
               "MarketingClassId":"1",
               "SubscriptionPaidId":9999,
               "Receive":1,
               "AutoRenewalCode":0,
               "Id":33333333,
               "IssuesRemaining":12
            },
            {  
               "VerificationDate":"2016-01-06",
               "VerificationAge" : 1,
               "RequestedVersion":"D",
               "PromoCode":"pweb",
               "SourceId":60,
               "ActualVersionCode":"D",
               "Quantity":1,
               "RequestedVersionCode":"D",
               "ProductId":2,
               "MarketingClassDescription":"Active",
               "DeploymentType":[  
                  {  
                     "In":1,
                     "Id":6666,
                     "Out":0
                  }
               ],
               "ShippingAddressId":222222,
               "DataLockCode":0,
               "OrderDate":"2016-01-06 11:45:00.0",
               "EmailAddressId":333333,
               "MarketingClassId":"1",
               "Receive":1,
               "AutoRenewalCode":0,
               "Id":444444,
               "ChangedDate":"2016-01-06 11:47:24",
               "PaymentStatus":6
            }
         ],
         "OmedaCustomerId":1000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/1000000000/*"
      },
      {  
         "Subscriptions":[  ],
         "OmedaCustomerId":2000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/2000000000/*"
      }
   ],
   "SubmissionId":"03668922-5555-6666-7777-DD9E3FD5C014"
}

Sample response showing all subscriptions for various customers with the same email address with a specific product requested (product id 1234)

CODE
{  
   "Customers":[  
      {  
         "Subscriptions":[  
            {  
               "VerificationDate":"2016-01-04",
               "VerificationAge" : 1,
               "PromoCode":"none",
               "IssueExpirationDate":"2017-12-01 00:00:00.0",
               "SourceId":12,
               "ActualVersionCode":"P",
               "RequestedVersionCode":"P",
               "CopiesRemaining":12,
               "ProductId":1234,
               "MarketingClassDescription":"Active Qualified",
               "NumberOfInstallments":1,
               "DataLockCode":0,
               "ChangedDate":"2016-01-06 11:44:40",
               "PaymentStatus":2,
               "Status":1,
               "RequestedVersion":"P",
               "BillingAddressId":88888888,
               "CreditBalance":"0.00",
               "Quantity":1,
               "ShippingAddressId":99999999,
               "OrderDate":"2016-01-04 13:56:00.0",
               "EmailAddressId":5555,
               "MarketingClassId":"1",
               "SubscriptionPaidId":9999,
               "Receive":1,
               "AutoRenewalCode":0,
               "Id":33333333,
               "IssuesRemaining":12
            }
         ],
         "OmedaCustomerId":1000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/1000000000/*"
      },
      {  
         "Subscriptions":[  ],
         "OmedaCustomerId":2000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/2000000000/*"
      }
   ],
   "SubmissionId":"03668922-5555-6666-7777-DD9E3FD5C014"
}

Sample response showing all subscriptions for various customers with the same email address with a specific product requested associated to the email address(product id 1234)

CODE
{  
   "Customers":[  
      {  
         "Subscriptions":[  ],
         "OmedaCustomerId":1000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/1000000000/*"
      },
      {  
         "Subscriptions":[  ],
         "OmedaCustomerId":2000000000,
         "Url":"https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/2000000000/*"
      }
   ],
   "SubmissionId":"03668922-5555-6666-7777-DD9E3FD5C014"
}

Failure

CODE
{
   "SubmissionId":"ec0c2ba6-13f4-4934-8efa-74c2ccb33f1d",
   "Errors":[
      {
         "Error":"No subscriptions found for email address jane@doe.com."
      }
   ]
}

Additional Information

Payment Status Codes

value

description

what it means

1

Paid on invoice.

Customer paid after being invoiced.

2

Paid with order.

Customer paid at the time of his order.

3

Credit.

Customer owes an outstanding balance on the subscription.

6

Free.

Customer is being granted a free subscription, but isn’t necessarily qualified by the publisher.

7

Controlled.

Customer was selected by publisher to receive subscription for free.

Marketing Class Codes

value

Description

Considered Active?

applies to

1

Active. For controlled magazine products, 1 denotes Active Controlled.

yes

All product types.

2

Active Non-Qualified

yes

Only products with paid circulation.

3

Qualified Reserve

no

Only products with controlled circulation.

8

Soft controlled kills

no

Only products with controlled circulation.

9

Controlled kills

no

Only products with controlled circulation.

10

ACS kills (Address Correction Service)

no

Only products having subscription address delivery.

20

Expire suspends

no

Subscription based products having an expiration date.

21

Future starts

no

Subscription based products having an expiration date.

21

Postal suspends

no

Only products having subscription address delivery.

23

Credit Suspends

no

Subscription based paid products.

24

Requested Suspends

no

Any product type.

25

Kill/Refunds

no

Subscription based paid products.

50

Passalong

no

Any product type.

DeploymentType element – Explained

We have a table that stores the ProductId and DeploymentTypeId relationship. This is a 1-to-1 relationship, so you will only see one DeploymentType element under the DeploymentTypeselement. We query this table using “where ProductId={ProductId}.” We then query our OPT (Opt-In/Opt-Out) table to retrieve the presence of an Opt-In and of an Opt-Out.If no “IN” entries are returned then”In”:0If one or many “IN” entries are returned then”In”:1If no “OUT” entries are returned then”Out”:0If one or many “OUT” entries are returned then”Out”:1

Table of Contents

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.